Waypoint

For teams who carry the pager

Your payments webhook starts timing out at 2:14am.
Waypoint already knows.

Waypoint pages the right person, tracks every escalation to the second, and quietly auto-resolves the alerts that clear themselves before a human has to look at them.

Start free — no card Watch a real page (2 min)

waypoint.app/incidents/2481

Incident #2481

payments-webhook: p99 latency > 4000ms

Triggered

Elapsed since trigger

00:00

Paged

PRDKMO

94%

of pages auto-resolve before a human is paged

41s

median time from trigger to the right person's phone

integrations most teams wire up in the first week

How Paging Works

Escalation isn’t a spreadsheet of phone numbers.

Most on-call tools are a rotation calendar bolted onto a Slack webhook. Waypoint is built around one idea: an alert should escalate exactly as far as it needs to, and no further. A flaky check that clears itself in 90 seconds shouldn’t wake anyone. A payments outage at 2am should reach a real person inside a minute, then their backup thirty seconds after that if they don’t ack.

Alert lands

From Datadog, Prometheus, a webhook, or a plain email address you give your monitoring stack.

Waypoint routes it

Against the live on-call schedule, skipping anyone on approved time off automatically.

Escalation ladder runs

Push notification, then SMS, then phone call, then the next person in line — each step timed by you, not fixed by us.

“We cut our 3am pages by two-thirds in the first month, mostly by fixing the alerts that were never actionable in the first place. Waypoint just made the noise visible.”
— Priya Raman, staff SRE, Fenwick Systems

Integrations

Plugs into what’s already paging you.

Datadog

Alert-to-incident in one webhook

Prometheus / Alertmanager

Native receiver config

PagerDuty migration

Import schedules and escalation policies in one pass

Slack

Incident channel auto-created per page, archived on resolve

Statuspage

Push resolved incidents to your public status page automatically

Terraform provider

Manage schedules and escalation policies as code

Pricing

Priced by who’s carrying the pager, not by seat count.

Solo

$0/mo

1 on-call engineer, unlimited alerts, 30-day incident history.

Small Team

$29/user/mo

Up to 12 engineers, custom escalation ladders, Slack + Statuspage integrations, 1-year history.

Whole Org

$59/user/mo

Unlimited schedules, SSO, audit log export, a named Waypoint engineer on Slack Connect.

All tiers include unlimited alert volume — we don’t charge by the page.

Status

Waypoint pages engineers for a living. Ours gets paged too.

Our own on-call rotation runs on Waypoint. Current uptime and incident history are public — same dashboard you’d see internally, minus the customer names.

View status page

Your payments webhook starts timing out at 2:14am.Waypoint already knows.

Escalation isn’t a spreadsheet of phone numbers.

Plugs into what’s already paging you.

Priced by who’s carrying the pager, not by seat count.

Waypoint pages engineers for a living. Ours gets paged too.

Waypoint — On-Call & Incident Response

Your payments webhook starts timing out at 2:14am.
Waypoint already knows.