Redbud Family Health — Same-Day Primary Care, Redbud Heights

Step 1

You call in the morning

Same-day slots open at 7:30am and fill by mid-morning most days — call the front desk or use the portal, whichever’s faster for you.

A warm cream color field with a fine fabric-like grain and a single thin gold hairline circle, empty, like a clock face with no numbers.

Step 2

A nurse takes your vitals first

You’ll fill out one form on a tablet at the front desk — not the same four pages of history every time, we keep it on file. A nurse takes your blood pressure, weight, and temperature in the hallway, then walks you to a room. Most visits, you’re seeing the doctor within fifteen minutes of walking in the door.

Rooms are named after Redbud Heights streets (you’ll be in “Featherstone” or “Larkspur”), not numbered — patients say it’s easier to remember which one they were in last time.

A deeper sage color field with the same fine grain rotated fifteen degrees, so it doesn't repeat as an obvious tile.

Step 3

Fifteen minutes with a doctor who read your chart

Every provider reviews your chart before walking in — not while sitting across from you. If it’s a sick visit, you’ll usually leave with either a plan you can start that day or a same-day referral, not a “follow up if it gets worse.” If it’s a chronic-condition check (diabetes, blood pressure, thyroid), your labs get pulled up on screen so you can see the trend line yourself, not just hear “looks fine.”

No portal message goes unanswered past one business day — it’s a clinic rule, not a promise on a poster.

The darkest sage-to-charcoal color field, the gold hairline circle now subdivided into thirds like a simple pie chart.

Step 4

Someone calls to check in

For sick visits and new prescriptions, a nurse calls within three days — not a survey, an actual person asking if the medication is working and whether you need anything adjusted. For chronic care, follow-ups are scheduled before you leave the building, not left for you to remember to book.

If nobody’s called you back by day four, that’s on us — email the clinic manager directly, her address is on every after-visit summary.

The cream color field returns, the gold hairline circle now fully closed.

Five providers, one shared chart.

Dr. Marisol Chen, MD

Family medicine, 14 years at Redbud

“Bikes to work most days, keeps a bowl of dog treats at the front desk for the patients who bring their dogs to pick-up.”

Nadia Osei, NP

Nurse practitioner, chronic condition management

“Knows most patients' grandkids' names before she knows their blood pressure numbers.”

Dr. Aaron Petrossian, MD

Family medicine + sports medicine

“Still plays intramural soccer on Tuesdays, has treated at least three of his own teammates.”

Find us in the old Redbud Elementary annex.

Address

118 Featherstone Road, Redbud Heights — enter through the side door marked “Clinic”

Hours

Mon–Fri: 7:30am – 6pm
Sat: 9am – 1pm (sick visits)
Sun: Closed

Insurance

We take most major insurance plans and offer a $95 flat self-pay rate for sick visits — ask at check-in, no judgment either way.